PRIVACY POLICY

What Personal Information We Collect
We collect personal information that you choose to provide voluntarily when using our web sites. Our web sites do not intentionally solicit or collect personal information about children under the age of 13. If you are under 13 and would like to use our web site, please ask a parent or guardian for assistance.

Where Do We Collect Your Personal Information?
When you place a hotel reservation, we request your name, email address, mailing address, phone number, credit card number and expiration date. We use this information to process and fulfill your reservation.

How We Use Your Personal Information
Information we collect on our web sites may be used to enhance your experience in the following ways:
* Confirm your hotel reservations
* Request your evaluation of a hotel stay via a satisfaction survey
* Send you emails that relate to a hotel stay
* Bill your credit card for Advance Purchase Reservations and Advance Deposits
* Respond to your customer-service inquiries or requests
* Communicate special offers and featured items to you, if you choose to receive such notices

When and With Whom We Share Your Personal Information
We do not share your personal information with any other third parties unless we have your permission or under special circumstances, such as when we believe in good faith that the disclosure is required by law or to protect the safety of hotel guests, employees, the public or Heavenly Residence. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process served on our business entity. We may share aggregated demographic and statistical information in the course of our business with certain third parties. This sharing does not include any personal information that can identify any individual person.

How We Protect the Security of Your Personal Information
In our efforts to protect your personal data, we use generally accepted standards for safeguards including administrative, technical and physical measures. Additional safeguards are in place for sensitive personal data. These safeguards are continually updated and maintained by qualified information security professionals.

One of the security techniques we use for online transactions is a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL, your personal information will be automatically encrypted, or encoded, before it is sent over the Internet.

We have also obtained a digital security certificate from Thawte, a leading provider of Internet trust services. This certificate guarantees that your personal information is being transmitted in secure form to our Web servers, not to some unknown or unauthorized server. When you enter a secure portion of our site (which is any page containing any of your personal information), an image of a closed lock or a solid key should appear in your browser window.

Cookies and Other Computer Information
When you visit our web sites, you will be assigned a permanent "cookie" to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit our site so we can enhance and customize your online experience.